What areas do you service?
Currently we service Coimbatore, Tirupur, Erode, Tiruchengode, Namakkal, Rasipuram and Salem. Our Residential connectivity is limited to Coimbatore at the following areas: Ganapathy, Edayarpalayam, K.K.Pudur, Saibaba Colony, Vadavalli and Venkitapuram. We are planning increase our area of operation in phased manner.
Do you plan to add additional service areas?
Yes. If your location is not currently serviceable, please send us an email so we can let you know when Readylink is available in your area
Can I add additional bandwidth to a Readylink connection?
Readylink is scalable bandwidth – you can easily upgrade your connection with us by a phone call; Speed increases are typically completed within 24 hours and most time before the end of the busines day.
Is a Readylink connection secure?
First, unlike analog telephone transmissions, digital transmissions of data traffic are much more difficult to intercept because of the complex cryptology associated with the technology. Second, like other Internet applications such as secure email or web browsing, users can employ many security applications which prevent eavesdropping on transmissions - whether such security applications are installed on the last-mile link to the user’s house or elsewhere in the Internet. Third, Readylink’s fixed wireless system provides an over-the-air encryption, which cryptographically scrambles the data bits, preventing anyone “listening” to the airwaves from deciphering any messages. In fact, the microwave system’s over-the-air link may be the most secure leg of the typical user’s Internet connection.
Is Readylink Wi-Fi Net affected by weather?
No. Readylink Wireless Broadband is not impacted by weather, the service will operate reliably all year long without regard to weather conditions.
Does your product consume more power and space?
No. it weighs only 500 grams and its size is less than 9 inches X 9 inches X 3 inches. It consumes very little power 8 – 10 watts which is equal to a Zero watt bulb.
Does the Wireless equipment emits strong RF radiation?
It is only 200 Mill Watt product and its emission is less than a cordless phones and it is installed over the roof top.
Does Readylink provide broadband for events or short term connectivity?
Yes. Please contact our sales department for additional information.
Will a Readylink link interfere with other wireless signals?
No. You can safely continue to operate cell phones, wireless networks, portable radios without any interference from our equipment. The FCC has certified all of our wireless equipment for safety and interoperability
Is Readylink satellite?
No. Although the service is wireless we only transmit the signal a very short distance. Typically from your office to a tall building or mountain top in your immediate area
How quickly can you install my service?
For links between 1Mbps and 3.0Mbps, we usually install in 3 business days –in some cases as early as the same day! If you are interested in higher bandwidth our installation timeframe is less than 10 business days.
Will you connect two or more of my locations with private, point-to-point connections?
Yes. Readylink can provide a building to building line of sight private circuit, please contact our sales department for your specific needs
How much bandwidth can you provide?
We can provide anything from a 256 Kbps to 200Mbps in all of our markets.
Is customer service available 24/7/365?
Our customer service team is ready to answer your questions 24/7/365 and we are always available to help you.
Can I share the Internet connection with the rest of the computers in my office?
Yes. Our Business service was designed with multiple computer connections and different types of services in mind. Our service is symmetrical (same upload as download) which provides a reliable environment for businesses oriented applications. However, our residential connection can be connected to single PC only as per the norms specified by Dept. of Telecommunications.
Can you provide usage reports?
Yes. We know that having access to your usage reports is important. Please contact our customer services department and they will provide these to you.
What is Fixed Wireless Broadband?
Fixed wireless broadband is a method of delivering high speed data utilizing a microwave (wireless) connection between two fixed points. Readylink owns and operates the largest wireless broadband network in Coimbatore.
All IP traffic is transported over our own wireless network utilizing high capacity microwave technology end to end.
Is Readylink connection faster than Cable or DSL?
Yes. Readylink's network is designed with a guaranteed QoS in mind. Our network provides a symmetrical connectivity that provides more reliability and predictability compared to asymmetrical DSL services. Readylink gives you the flexibility to increase service levels in the future. Businesses today need fast access for both upload and download, DSL and Cable connections do not support symmetrical access, providing only a minimal upload speed and inconsistent download speeds. Slow upload speeds from Cable and DSL make it difficult to run VPN's, remote video monitoring, Web servers, and other Internet applications.
What does “guaranteed QoS” mean and how it can help my organization?
When we provide your broadband service; not only we guarantee average speed. We can tell you exactly what will be your average latency and jitter with Readylink connection. Without guaranteed average latency, jitter and symmetrical service; lots of real time services (including VoIP and video conferencing) will not work.
What is jitter and why should I care about it?
When you transmit your data packets over the network, you expect to receiver the packets in the same order and with the same timing intervals you have sent them. Because most of the available services are based on a “best effort” mechanism, your packets arrival timing will be out of sync and longer than it should be. This makes it impossible to run real time services.
Can I move my connection?
If your office location moves and you are within the coverage area, Readylink might be able to move your service. They may be a move fee required.
